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Description

Lightspeed is seeking a highly motivated and collaborative Senior Field Account Executive to join their London Hospitality team. This role involves building strong client relationships, identifying appropriate solutions for hospitality businesses, and guiding them through their entire journey with Lightspeed to ensure sustainable growth and long-term advocacy. The position focuses on proactive trend spotting, territory sales planning, managing complex sales cycles, exceeding MRR targets, and providing high-impact presentations and demonstrations.

What We're Looking For

Develop and maintain an advanced understanding of the hospitality landscape to proactively identify trends and opportunities.,Leverage market research and insights to shape effective territory sales plans.,Manage complex and high-velocity sales cycles from discovery and solution design through contract negotiations and implementation handovers.,Consistently outperform monthly MRR targets by applying an entrepreneurial mindset to territory management, focusing on high-LTV accounts and portfolio expansion.,Guide clients from needs analysis and solution design through proposals, contract agreements, and seamless onboarding.,Deliver high-impact presentations and live demonstrations translating Lightspeed’s technical capabilities into clear business outcomes.,Maintain a rigorous, high-integrity Salesforce pipeline, manage workload, and provide precise revenue forecasting and data-backed regional insights.,Spearhead outbound initiatives and represent the brand at industry events to cultivate a high-quality pipeline and build long-term leads.,Provide customer feedback to sales, marketing, and product teams to refine strategies and achieve collective targets.,Coach junior team members on advanced prospecting techniques, objection handling, and complex deal navigation.

Ideal Candidate

High-performance experience in Field or Outbound sales.,Track record of navigating complex, solution-based sales within the technology, SaaS, or hospitality ecosystems.,Deep understanding of the hospitality industry, including key segments and operational considerations.,Advanced in sales development best practices: building pipelines, territory planning, and driving new business.,Strong organizational ability.,Demonstrated success in consistently exceeding aggressive MRR targets and significantly contributing to regional market-share expansion.,Proficient in using Salesforce or similar CRM systems to manage opportunities and track performance.,Confident communicator with excellent customer relationship and interpersonal skills.,Ability to simplify complex technical value propositions.,Analytical mindset with a data-driven approach to decision-making and performance improvement.,Self-starting, agile mindset with the ability to operate autonomously in a high-growth, fast-paced environment.,Ability to act as a brand ambassador and mentor within the regional team.

Hard Skills

Field sales
Outbound sales
Solution-based sales
Technology sales
SaaS sales
Hospitality sales
Salesforce
CRM
Market research
Sales forecasting
Data analysis
Pipeline management
Contract negotiation
Presentation skills
Live demonstrations

Soft Skills

Motivation
Collaboration
Relationship building
Communication
Interpersonal skills
Entrepreneurial mindset
Organizational ability
Analytical thinking
Data-driven decision-making
Self-starting
Agile mindset
Mentorship
Leadership
Brand ambassadorship

Benefits

Career growth opportunities
Lightspeed equity scheme
Flexible Paid Time Off
Private Medical Insurance
Cash health plan (optical
dental)
Health & Wellness Credit (up to 400 GBP/year)
Mental Health Support (LifeWorks
Modern Health Apps)
LinkedIn Learning
Time off to volunteer
Transit benefit (London offices)
Office drinks & snacks

About the Company

L

Lightspeed Commerce Inc.

Lightspeed is a leading provider of cloud-based commerce platforms that unify online and physical operations for retail, hospitality, and golf businesses. Founded in 2005, the company helps independent merchants in over 100 countries simplify their operations, accept payments, and scale their growth through a single, powerful platform.

Innovative
Inclusive
Ambitious
Fast-paced
Collaborative
View all jobs at Lightspeed Commerce Inc.

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