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Full-Time
Hybrid

Senior Director, Agile Centre of Expertise

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Description

The Senior Director, Agile Centre of Expertise, is a pivotal role within CIBC's Enterprise Agile Centre of Expertise (COE). This position is responsible for driving the adoption and deployment of an end-to-end (E2E) operating model across the bank, primarily through leading Agile Coaches. Key responsibilities include defining enterprise-wide vision and standards for the Agile Coach craft, ensuring consistent and high-quality agile coaching, strategic workforce planning, and embedding agile principles and leadership behaviors aligned with CIBC’s E2E operating model. The role focuses on balancing standardization with domain flexibility to achieve measurable business and client outcomes.

What We're Looking For

Define, maintain, and continuously evolve enterprise standards for the Agile Coach craft, ensuring alignment to the E2E operating model and transformation roadmap.,Ensure consistency of agile tooling, ceremonies, frameworks (e.g., Scrum, Kanban), OKR guidance, QBR facilitation, and performance metrics.,Embed the E2E operating model at scale by reinforcing role clarity, leadership expectations, and agile ways of working across Crews and Squads.,Establish governance mechanisms to monitor coaching quality, maturity progression, and alignment to enterprise standards.,Identify systemic impediments and recommend operating model improvements in partnership with Domain and COE leaders.,Build and lead a high-performing team, ensuring strong development pathways from novice to mastery.,Coach and develop leaders, strengthening their capability in performance management, talent development, and culture building.,Foster a culture of continuous learning, growth mindset, psychological safety, and servant leadership across the Agile Coach community.,Establish structured capability uplift programs (training, communities of practice, mentoring, peer coaching).,Determine and execute the strategic workforce and capability plan (capacity, skill mix, leveling, succession, recruitment).,Ensure Agile Coaches effectively embed E2E Op Model principles and leadership behaviours that increase flow of value, strengthen team empowerment, and enable sustainable performance.,Drive measurable improvement in delivery maturity, continuous improvement practices, and culture evolution across Crews and Domains.,Build strong partnerships with Crew Leads, Product Owners, Crew Tech Leads, and Domain Leads.,Promote knowledge sharing and cross-domain collaboration to accelerate enterprise-wide maturity.

Ideal Candidate

Embrace and advocate for change; continuously evolve thinking and working methods.,Apply thought leadership and complex concepts to refine strategic objectives.,Motivated by collective success and able to foster an inclusive team environment.,Possess excellent relationship-building skills and ability to influence diverse stakeholders.,Detail-oriented with strong critical thinking skills to inform decision-making.,Strong planning skills to develop project/work plans and coordinate complex initiatives.,Proven ability to lead in a fast-paced, ambiguous environment, managing multiple complex activities under tight time frames.,Ability to investigate complex problems, make sense of information, and communicate detailed information meaningfully.,Demonstrate well-developed judgment and problem-solving skills.,Possess strong communication and interactive skills for effective communication at all organizational levels.,Acts like an owner, taking initiative and delivering results.,Experience with large change initiatives, delivering overarching strategies related to change and communication.,Balance LOB and CIBC-wide perspectives with specific partner/stakeholder needs and resource constraints.,Lives by values of trust, teamwork, and accountability.

Hard Skills

Cost Effectiveness Analysis
Customer Experience (CX)
Employee Experience
Leadership
Process Changes
Project Delivery
Project Management Oversight
Results-Oriented
Strategic Objectives
Strategic Projects

Soft Skills

Change Advocacy
Continuous Learning
Thought Leadership
Teamwork
Collaboration
Relationship Building
Influencing
Critical Thinking
Planning
Problem Solving
Communication
Judgment
Initiative
Accountability
Growth Mindset
Psychological Safety
Servant Leadership
Business Acumen

Work Hours

37.5 hours/week

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers (social, points-based recognition program)

Special Commitments

Must be legally eligible to work at the specified location(s) and possess a valid work or study permit.,May require completion of attribute-based assessments and other skills tests (e.g., simulation, coding, French proficiency).

About the Company

C

Canadian Imperial Bank of Commerce (CIBC)

CIBC is a leading North American financial institution with 14 million personal banking, business, public sector, and institutional clients. It offers a full range of advice, solutions, and services through its leading digital banking network and locations across Canada, the U.S., and around the world.

Client-focused
Inclusive
Collaborative
Innovative
Professional
View all jobs at Canadian Imperial Bank of Commerce (CIBC)

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