Join the Occupancy Tech team to deliver digital applications that help RBC employees interact with their workplace and use AI for smart workplace management. This role involves leading Business Systems Analysis activities on various projects, including AI use cases, with advanced knowledge in requirements planning, elicitation, analysis, documentation, and support. The role also supports change management, IT governance, and audit and compliance requests.
Prepare requirements documentation and lead walkthrough & sign-off sessions with stakeholders,Develop estimates for completing requirements,Define business analysis approach, tasks, and deliverables using Agile methodology,Manage team backlog in JIRA and lead backlog grooming scrum ceremonies,Analyze and document detailed business and system solution requirements,Maintain a repository of application information & documentation in Confluence,Partner with 3rd party vendors for product configuration & customization,Collaborate with Development & Quality Engineering teams,Communicate impact of changes through cost-benefit analysis,Provide guidance and support to Junior Business Systems Analysts,Establish an environment of cooperation, collaboration, and teamwork,2+ years of experience with business systems analysis and software development,Familiarity with programming and database scripting languages (Python / Java / SQL),Experience delivering projects using Agile processes and ceremonies,Ability to effectively manage team backlog in JIRA and lead Backlog Grooming Scrum Ceremonies,Experience in performing analysis & documentation for Scope Modeling, Business Process Maps, Use Cases, Data Catalogues, Business Rules, Non Functional Requirements, User Stories, and Acceptance Criteria,Knowledge of collaboration tools – JIRA and Confluence,Experience with vendor managed applications,Familiarity with IT Service Management / Change Management processes in a large organization
Experience in the banking industry (Nice-to-have),Experience on workplace technology applications and devices, Integrated Workplace Management Systems (IWMS), and mobile application development (Nice-to-have),Familiarity with Confluence and Jira (Nice-to-have)
37.5 hours/week
Support for change management, IT governance, and audit and compliance requests
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.
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