Senior Branch Administrator CIBC Wood Gundy
Description
This role involves contributing to the people management of a small support team, fostering a positive work environment, leading and coaching staff, and developing employee capabilities. The Senior Branch Administrator is responsible for managing all administrative aspects of Wood Gundy branch operations, including hiring and supervising non-commissioned staff, providing operational and administrative support to the branch and Investment Advisors, overseeing transactional banking functions, ensuring high levels of client service, adhering to compliance, and maintaining branch profitability.
What We're Looking For
Oversee the hiring, training, scheduling, supervision, and performance management of all support staff.,Manage the hiring process for support staff roles, including Head Office approval, interviewing, and selection.,Support the Branch Manager in cultivating a performance-oriented culture and developing strong employee relations.,Oversee and manage day-to-day branch operations and administration, including office equipment, supplies, and event coordination.,Identify opportunities for increased efficiency and monitor/control branch budget and expenses.,Review and process accounts payable for Branch Manager approval and monitor branch revenue and expenses.,Assist the Branch Manager with Investment Advisor duties such as taking buy/sell orders for various financial instruments.,Write accurate trade tickets.,Coordinate and notify brokers of new stock/bond issues, cease trades, and halt trading.,Ensure customer service standards and operational procedures are communicated and maintained by liaising with various departments.,Must be able to work on-site full-time Monday through Friday.
Ideal Candidate
Canadian Investment Regulatory Organization - Investment Dealer (CIRO-ID) certified professional with current accreditation and good standing.,Postsecondary degree/diploma and/or 4 years of relevant experience.,Strong organizational and administrative skills to manage multiple activities in a fast-paced brokerage.,Strong management and interpersonal skills to effectively manage and coach support staff.,Ability to meet the needs of staff in a highly competitive environment.,Strong communication and problem-solving skills to resolve issues and conflicts.
Minimum Education
Postsecondary Degree/Diploma
Hard Skills
Soft Skills
Work Hours
37.5 hours/week, Monday through Friday
Benefits
Special Commitments
Must be legally eligible to work at the specified location(s).
Also Available At
About the Company
Canadian Imperial Bank of Commerce (CIBC)
CIBC is a leading North American financial institution with 14 million personal banking, business, public sector, and institutional clients. It offers a full range of advice, solutions, and services through its leading digital banking network and locations across Canada, the U.S., and around the world.
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