Senior Analyst, FIC Sales Support EMEA

Investigate processing issues and recommend courses of action to the Team Manager, assisting in execution of proposed changes.,Monitor Middle Office systems (Salesbook, GBOI) and exceptions.,Book all allocations of Block trades, including CTM, FIX, voice, ALEX, GTC, ECN.,Ensure all relevant reports and reconciliations are performed, breaks are notated and cleared, then passed for sign off.,Monitor shared mailboxes and action enquiries.,Provide best-in-class client services to both internal and external clients, responding to queries within agreed timeframes.,Act as a point of contact for the Sales/Trade teams and Settlements.,Escalate unusual behaviour and processing issues to the Associate Director or above in a timely manner, following the Operations Escalation Policy.,Proven experience within Sales Support and Settlements, within an operations environment.,Strong knowledge of Equity & Fixed Income products and processes.,Excellent knowledge of external market systems, such as CTM / Alert / Bloomberg.,Meticulous attention to detail.,Effective Communicator, both verbal and written.

Proven experience within Sales Support and Settlements, within an operations environment.,Strong knowledge of Equity & Fixed Income products and processes.,Excellent knowledge of external market systems, such as CTM / Alert / Bloomberg.,Meticulous attention to detail.,Effective Communicator, both verbal and written.,Experience within a Sales Support or Middle Office role (Nice-to-have).

Requires working in the office with some flexibility to work up to 1 day per week remotely.