Senior Analyst, FCRM, Screening Capabilities Operations and System Support

Lead specialized business application management activities.

Plan, manage, and lead requirements gathering through the application lifecycle.

Lead business testing and business operational support and change management initiatives.

Coordinate and prioritize multiple initiatives.

Develop and lead business application strategy roadmap, providing approval and prioritization of technology changes deployments.

Ensure appropriate risk controls are in place and executed effectively, adhering to guidelines and regulatory requirements.

Accountable for overall mapping of processes for application functions/features.

Responsible for risk and audit management and assessments (e.g., BARA/BTRA, Basel, ORM review/pRCSA).

Oversee budget management and reporting.

Oversee adherence to SLA, issue management, issue communication, vendor management, user group support, and promoting adoption.

Responsible for intake of projects and major initiatives and documentation of business owned artifacts.

Responsible for business process documentation for all business applications owned/managed.

Responsible for day-to-day operations process management to ensure consistency and delivery according to established SLA.

Responsible for all Business Acceptance Test (BAT) documentation and execution for projects and/or release maintenances.

Work closely with Technology to establish a partnership and ensure all business requirements and Data Governance requirements are met.

Provide support on deployment and change management for initiatives relating to applications owned/managed.

Review requirements specifications and technical design documents to provide timely and meaningful feedback.

Identify and escalate risks that could impact project timelines or deliverables, providing options and recommendations.

Act as an escalation point for application and operation issues.

Act as a decision maker on projects, responsible for gathering input from SMEs.

Ensure adherence to the EPMO project management methodology and Data Governance Framework.

Continuously enhance knowledge/expertise in own area and keep current with leading-edge technologies trends/developments.

Support the development of business cases including benefits identification.

Support and/or implement solutions that mitigate risk and maximize service availability, efficiency, and effectiveness.

Undergraduate degree or technical certificate.

5+ years of relevant experience.

Proficient knowledge of businesses supported, applications supported, bank's PDLC methodology, business testing, project management, change management and governance standards.

Knowledge of function policies, procedures and practices.

Strong analytical and problem-solving skills.

Skill in using analytical software tools, data analysis methods and reporting techniques.

Skill in using computer applications including MS Office.

Preferred: Experience with developing, using, maintaining and executing SQL, Python, other programming language scripts and Server administration.

Preferred: Experience with Business application management/Level 1 support for Financial Crimes Compliance applications (e.g., Oracle, NetReveal, Quantifind, RDC GRID, Fircosoft).

Preferred: Experience using JIRA, ServiceNow, and other enterprise software capabilities to track and manage execution of tasks.

Preferred: Experience developing test scripts and executing or overseeing QA and UAT testing of changes to system/application code.

Undergraduate degree or technical certificate