Description
The Security Operations Analyst will join Bell Canada's 24x7x365 Managed Security Operations (MSO) team as a Level 2 incident responder. The role involves monitoring and interpreting security alerts, managing and configuring security devices like firewalls, VPNs, host intrusion prevention, anti-virus/anti-spam systems, and data loss prevention tools. This analyst will support diverse clients, assess technology capabilities, identify gaps, and recommend improvements, requiring strong technical knowledge of network security best practices and excellent communication skills. The position is ideal for individuals with foundational cybersecurity knowledge seeking hands-on experience across various security technologies and SOC processes.
What We're Looking For
Monitors, reviews, and interprets security alerts and notifications and provides initial response, analysis, and incident management in support of Bell managed customers.,Assesses and establishes mitigation steps to ensure appropriate incident treatment and informs both customer and management as appropriate.,Manages a variety of security devices such as VPN, firewall, host intrusion prevention systems, identity and access programs, data loss prevention systems, anti-virus and anti-spam systems.,Configures and maintains security devices and appliances, and provides general knowledge and recommendations for security best practices to clients, as required.,Adheres to strict security and authentication protocols associated when dealing with all levels of client requests.,Maintain strict adherence to security protocols and operational procedures.,Support incident mitigation activities and follow established communication workflows.
Ideal Candidate
Completion of University or College program in Computer Network Systems or 3-5 years of equivalent industry experience in the information systems field.,Knowledge of security operational policies, procedures, and techniques.,Knowledge and understanding to interpret SIEM alerts and supporting technologies.,Understanding of mitigation safeguards and responses at the systems, network, and application level (VPN, Firewalls, Intrusion Detection, server hardening, SSO, encryption technologies).,Demonstrated experience troubleshooting security solutions including authentication, authorization, encryption and audit capabilities as part of an overall system design.,Ability to translate complex and ambiguous problems into actionable components.,Working knowledge in risk assessment methods as it relates to vulnerability management.,Understanding of PCI, ISO 27001, ITIL, and/or other compliance frameworks would be an asset.,Network certifications relating to Fortinet and Palo Alto technologies would be highly desirable.
Minimum Education
University or College program in Computer Network Systems or equivalent industry experience.
Hard Skills
Soft Skills
Benefits
Special Commitments
Must be based in Canada and report to a set Bell office for a minimum of 3 days a week.
Also Available At
About the Company
Bell Canada
Bell Canada is the country's largest communications company, providing consumers and businesses with solutions for all their communications needs. The company offers a wide range of services including high-speed fibre internet, 5G wireless networks, digital TV, and enterprise-level AI and cloud solutions. Bell is committed to connecting Canadians from coast to coast while fostering innovation through significant infrastructure investments.
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