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Full-Time
On-Site

Sales Development Representative (Bilingual Dutch and French)

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Description

Lightspeed is seeking a highly motivated bilingual Sales Development Representative to join their hospitality sales team in Ghent. This role involves being the initial contact for potential customers, qualifying leads generated by marketing through phone and email, and ensuring a positive customer experience to drive revenue growth. The representative will manage various lead sources, update the customer database using Salesforce, and collaborate with the Sales Development Manager to achieve sales targets.

What We're Looking For

Drive new business growth by qualifying inbound leads from marketing sources (webinars, trials, quote/demo requests) primarily through telephone and email communication.,Create a great first impression for prospects and customers by providing them with a world-class experience.,Identify customer needs to determine if Lightspeed solutions would be a good fit.,Manage multiple lead sources, including incoming calls, emails, chats, and referrals at a given time.,Manage existing customer database using Salesforce, to ensure all communications are logged and identified.,Work with the Sales Development Manager to develop new strategies to grow sales pipeline, and consistently meet monthly, quarterly, and annual goals.

Ideal Candidate

Hospitality, Sales, or customer-facing experience.,Experience in technology (software, mobile, or other).,Fluency in Dutch, French, and English is a must.,Experience working in the restaurant industry (preferred, but not required).

Hard Skills

Salesforce
Lead Qualification
Email Communication
Telephone Communication
CRM Management

Soft Skills

High-energy
Driven
Customer Service
Communication
Collaboration
Goal-oriented

Benefits

Lightspeed share scheme
Pension fund and hospitalisation
Health and wellness benefit of 400 EUR/year
Mental health online platform and counselling & coaching services
32 vacation days per year
Paid leave and assistance for new parents
LinkedIn Learning license
Volunteer day
Public transport benefit

About the Company

L

Lightspeed Commerce Inc.

Lightspeed is a leading provider of cloud-based commerce platforms that unify online and physical operations for retail, hospitality, and golf businesses. Founded in 2005, the company helps independent merchants in over 100 countries simplify their operations, accept payments, and scale their growth through a single, powerful platform.

Innovative
Inclusive
Ambitious
Fast-paced
Collaborative
View all jobs at Lightspeed Commerce Inc.

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