This role at Lightspeed Commerce Inc. supports the North-American Retail go-to-market team within the Sales department. Key responsibilities include managing hardware forecasts, performing data entry for applications, monitoring merchant onboarding, updating account information, providing administrative assistance to leadership, maintaining CRM records, and ensuring timely processing of launch cases and payments. The position requires working North-American time shifts.
Provide sales operations with hardware forecasts to minimize stock outages/backorders.,Support sales teams with data entry for applications and submit supporting documentation.,Monitor existing applications through their lifecycles and engage with relevant teams and customers for successful merchant boarding.,Action updates to existing accounts related to addresses, banking information, and ownership changes.,Support Leadership team members with occasional administrative tasks.,Assist in the maintenance of accurate records in company CRM.,Ensure launch cases are correctly created and received by the Launch team, with payments being processed.,Contribute to achieving organizational objectives, even if outside the strict scope of the role.
Previous experience in a fast-paced, administrative or customer service role.,Prior experience working in a retail environment.
North-American (NOAM) time shifts.
Must be willing to work North-American (NOAM) time shifts.
Lightspeed is a leading provider of cloud-based commerce platforms that unify online and physical operations for retail, hospitality, and golf businesses. Founded in 2005, the company helps independent merchants in over 100 countries simplify their operations, accept payments, and scale their growth through a single, powerful platform.
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