Sales Associate
Description
The Sales Associate at Laura Canada is responsible for delivering excellent customer service, demonstrating strong fashion knowledge, understanding product details, and building lasting customer relationships.
What We're Looking For
Provide exemplary customer service according to Laura Canada standards. Drive sales by understanding customer needs and suggesting additional items. Demonstrate strong wardrobing skills, staying updated on product knowledge, new arrivals, merchandise location, and fashion trends. Develop customer relationships using Laura Canada’s Clientele Development tools. Promote the company website, store CRM, loyalty program, and marketing initiatives. Accurately and efficiently execute all Point of Sale (POS) procedures (sales, refunds, Ship to Home, etc.). Maintain Laura Canada's visual presentation, housekeeping, and Health and Safety standards. Complete administrative functions accurately and timely. Support store initiatives as directed. Adhere to all company policies and procedures (Dress Code, Loss Prevention, Health & Safety, Human Resources). Experience in a retail environment preferred.
Ideal Candidate
Experience in a retail environment preferred
Hard Skills
Soft Skills
Work Hours
Flexible to business hours, minimum 3 shifts per week (3-hour minimum per shift)
Benefits
Competitive health and dental benefits, generous employee discounts on all brands, professional development programs, and career advancement opportunities within a large retail network.
Special Commitments
Participate in inventory twice per year,Attend all training sessions and staff meetings,Works in a standing/walking position,Lifts approximately 20-30 lbs of product/boxes,Uses ladders as required
About the Company
Laura Canada
Laura Canada is an iconic family-owned women’s fashion retailer founded in 1930 by Laura Wolstein. The company operates over 140 stores across Canada under the Laura and Melanie Lyne banners, offering curated collections for women of all sizes including Petite and Plus. Based in Laval, Quebec, they specialize in high-quality apparel ranging from everyday essentials to elegant evening wear.
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