Sales Associate
Description
The Sales Associate at Laura Canada is responsible for delivering exceptional customer service, possessing strong fashion knowledge, understanding product details, and building lasting customer relationships. They drive sales by identifying customer needs and suggesting additional items, while also promoting the company's website, CRM, loyalty programs, and marketing events. Accurate and efficient execution of all Point of Sale (POS) procedures, including sales and refunds, is also a key responsibility. The role involves maintaining visual presentation, housekeeping, and health and safety standards, completing administrative tasks accurately, supporting store initiatives, and adhering to all company policies and procedures.
What We're Looking For
Experience in a retail environment preferred
Excellent communication and interpersonal skills
Professional conduct
Open to feedback and implements change in a timely manner
Demonstrates initiative on an ongoing basis
Positive attitude and confident
Passion to keep learning, growing and adapting
Hard Skills
Soft Skills
Work Hours
Flexible to the hours of the business; Minimum of 3 shifts per week (minimum 3-hour shift)
Benefits
Competitive health and dental benefits, generous employee discounts on all brands, professional development programs, and career advancement opportunities within a large retail network.
Special Commitments
Participates in inventory twice per year, all training sessions and staff meetings Works in a standing/walking position Lifts approximately 20-30 lbs of product/boxes, as required Uses ladders as required
About the Company
Laura Canada
Laura Canada is an iconic family-owned women’s fashion retailer founded in 1930 by Laura Wolstein. The company operates over 140 stores across Canada under the Laura and Melanie Lyne banners, offering curated collections for women of all sizes including Petite and Plus. Based in Laval, Quebec, they specialize in high-quality apparel ranging from everyday essentials to elegant evening wear.
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