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Description

The Laura Canada Sales Associate is responsible for delivering excellent customer service, demonstrating strong fashion knowledge, understanding product details, and building lasting customer relationships. They also drive sales by understanding customer needs and promoting company initiatives.

What We're Looking For

Provides exemplary customer service by following Laura Canada service standards.

Drives sales by assessing unique customer needs and adding on products.

Demonstrates strong wardrobing skills, staying current on product knowledge, new arrivals, merchandise location, and fashion trends.

Develops customer relationships using Laura Canada’s Clientele Development tools.

Promotes the website, store CRM, loyalty program, and marketing initiatives/events.

Executes all Point of Sale (P.O.S.) procedures accurately and efficiently (e.g., sales, refunds, Ship to Home).

Consistently maintains visual presentation, housekeeping, and Health and Safety standards.

Completes all assigned administrative functions accurately and timely.

Supports store initiatives as directed.

Adheres to all Company policies and procedures (e.g., Dress Code, Loss Prevention, Health & Safety, Human Resources).

Ideal Candidate

Experience in a retail environment preferred

Hard Skills

Point of Sale (POS) operations
Product knowledge
Visual merchandising

Soft Skills

Customer service
Communication
Interpersonal skills
Professionalism
Adaptability
Initiative
Positive attitude
Confidence
Eagerness to learn
Relationship building

Work Hours

Flexible business hours, minimum 3 shifts per week (minimum 3-hour shift)

Benefits

Competitive health and dental benefits, generous employee discounts on all brands, professional development programs, and career advancement opportunities within a large retail network.

Special Commitments

Participates in inventory twice per year Attends all training sessions and staff meetings Works in a standing/walking position Lifts approximately 20-30 lbs of product/boxes Uses ladders as required

About the Company

L

Laura Canada

Laura Canada is an iconic family-owned women’s fashion retailer founded in 1930 by Laura Wolstein. The company operates over 140 stores across Canada under the Laura and Melanie Lyne banners, offering curated collections for women of all sizes including Petite and Plus. Based in Laval, Quebec, they specialize in high-quality apparel ranging from everyday essentials to elegant evening wear.

Family-oriented
Fashion-forward
Collaborative
Customer-centric
Inclusive
View all jobs at Laura Canada

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