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Description

The Sales Associate at Laura Canada is responsible for delivering exceptional customer service, utilizing strong fashion knowledge, and building lasting customer relationships. This role focuses on driving sales through personalized service, product knowledge, and efficient point-of-sale operations, while maintaining visual standards and adhering to company policies.

What We're Looking For

Provide exemplary customer service according to Laura Canada's standards.,Drive sales by understanding customer needs and suggesting additional items.,Demonstrate strong wardrobing skills, staying updated on products, new arrivals, and fashion trends.,Develop customer relationships using Clientele Development tools.,Promote company website, CRM, loyalty programs, and marketing initiatives.,Execute all Point of Sale (POS) procedures accurately (sales, refunds, Ship to Home).,Maintain visual presentation, housekeeping, and Health and Safety standards.,Complete administrative functions accurately and on time.,Support store initiatives.,Adhere to all Company policies and procedures (Dress Code, Loss Prevention, Health & Safety, Human Resources).

Ideal Candidate

Experience in a retail environment (preferred).,Excellent communication and interpersonal skills.,Professional conduct.,Open to feedback and able to implement change.,Demonstrates ongoing initiative.,Positive attitude and confidence.,Passion for continuous learning, growth, and adaptability.

Hard Skills

P.O.S. (Point of Sale) procedures

Soft Skills

Customer service
Fashion awareness
Wardrobing skills
Communication
Interpersonal skills
Professionalism
Initiative
Positive attitude
Confidence
Passion for learning
Adaptability

Work Hours

Flexible to the hours of the business; Minimum of 3 shifts per week (minimum 3-hour shift).

Benefits

Employee discount in store
Dynamic and passionate team
Career development and advancement program
Supportive management team and good work/life balance

Special Commitments

Participates in inventory twice per year.,Attends all training sessions.,Attends staff meetings.

About the Company

L

Laura Canada

Laura Canada is an iconic family-owned women’s fashion retailer founded in 1930 by Laura Wolstein. The company operates over 140 stores across Canada under the Laura and Melanie Lyne banners, offering curated collections for women of all sizes including Petite and Plus. Based in Laval, Quebec, they specialize in high-quality apparel ranging from everyday essentials to elegant evening wear.

Family-oriented
Fashion-forward
Collaborative
Customer-centric
Inclusive
View all jobs at Laura Canada

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