Sales Associate
Description
The Sales Associate at Laura Canada is responsible for delivering exceptional customer service, utilizing strong fashion knowledge to assist clients with their needs, and building lasting customer relationships. They are also involved in driving sales, maintaining visual standards, and completing administrative tasks.
What We're Looking For
Provides exemplary customer service by following Laura Canada service standards.,Drives sales by assessing customer needs and adding on appropriately.,Demonstrates strong wardrobing skills and keeps current on product knowledge and fashion trends.,Develops customer relationships using Clientele Development tools.,Promotes website, CRM, loyalty programs, and marketing initiatives.,Exécutes P.O.S. procedures accurately (sales, refunds, Ship to Home).,Maintains visual presentation, housekeeping, and Health and Safety standards.,Completes assigned administrative functions accurately and timely.,Supports store initiatives.,Adheres to Company policies and procedures (Dress Code, Loss Prevention, Health & Safety, HR).
Ideal Candidate
Experience in a retail environment preferred
Hard Skills
Soft Skills
Work Hours
Flexible to the hours of the business, Minimum of 3 shifts per week (minimum 3-hour shift)
Benefits
Special Commitments
Participates in inventory twice per year, all training sessions and staff meetings. Works in a standing/walking position. Lifts approximately 20-30 lbs of product/boxes, as required. Uses ladders as required.
About the Company
Laura Canada
Laura Canada is an iconic family-owned women’s fashion retailer founded in 1930 by Laura Wolstein. The company operates over 140 stores across Canada under the Laura and Melanie Lyne banners, offering curated collections for women of all sizes including Petite and Plus. Based in Laval, Quebec, they specialize in high-quality apparel ranging from everyday essentials to elegant evening wear.
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