The Sales Associate at Laura Canada is responsible for delivering exceptional customer service, leveraging strong fashion knowledge and product expertise to build lasting customer relationships. Key duties include driving sales by understanding customer needs, promoting company initiatives (website, CRM, loyalty programs), accurately executing Point-of-Sale (POS) transactions, and upholding visual merchandising, housekeeping, and health and safety standards. They also complete administrative tasks and support store initiatives.
Provide exemplary customer service according to Laura Canada's standards.,Drive sales by assessing unique customer needs and suggesting additional items.,Demonstrate strong wardrobing skills, maintaining up-to-date knowledge of products, new arrivals, and fashion trends.,Develop customer relationships using Clientele Development tools.,Promote the company website, store CRM, loyalty program, and marketing events.,Execute all POS (Point of Sale) procedures accurately and efficiently.,Consistently maintain Laura Canada's visual presentation, housekeeping, and Health and Safety standards.,Complete all assigned administrative functions accurately and in a timely manner.,Support store initiatives as directed.,Adhere to all new and existing Company policies and procedures (e.g., Dress Code, Loss Prevention, Health & Safety, Human Resources).,Contribute to and achieve the store's sales targets.,Perform daily tasks such as changing prices, shipping, and transferring orders.,Ensure a neat appearance of the store.
Experience in a retail environment preferred.,Excellent communication and interpersonal skills.,Professional conduct.,Open to feedback and timely implementation of changes.,Demonstrates ongoing initiative.,Positive attitude and confidence.,Passion for continuous learning, growth, and adaptation.,Passion for women's fashion.
Flexible to the hours of the business, Minimum of 3 shifts per week (minimum 3-hour shift)
Must participate in inventory twice per year, all training sessions, and staff meetings.
Laura Canada is an iconic family-owned women’s fashion retailer founded in 1930 by Laura Wolstein. The company operates over 140 stores across Canada under the Laura and Melanie Lyne banners, offering curated collections for women of all sizes including Petite and Plus. Based in Laval, Quebec, they specialize in high-quality apparel ranging from everyday essentials to elegant evening wear.
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