Sales Associate
Description
The Sales Associate at Laura Canada is responsible for providing excellent customer service, driving sales by understanding customer needs, and building long-term relationships. This role involves developing a personalized wardrobe for clients, maintaining visual standards, and supporting store initiatives.
What We're Looking For
Provide exemplary customer service according to Laura Canada service standards.
Drive sales by assessing customer needs and adding on products.
Demonstrate strong wardrobing skills by staying updated on product knowledge, new arrivals, merchandise location, and fashion trends.
Develop customer relationships using Clientele Development tools.
Promote the website, store CRM, loyalty program, and marketing initiatives.
Accurately and efficiently execute all Point of Sale (P.O.S.) procedures (sales, refunds, Ship to Home, etc.).
Maintain Laura Canada's visual presentation, housekeeping, and Health and Safety standards.
Complete all assigned administrative functions accurately and timely.
Support store initiatives.
Adhere to all Company policies and procedures (Dress Code, Loss Prevention, Health & Safety, Human Resources).
Ideal Candidate
Experience in a retail environment preferred.
Excellent communication and interpersonal skills.
Professional conduct.
Open to feedback and implements change timely.
Demonstrates initiative.
Positive attitude and confident.
Passion to keep learning, growing, and adapting.
Hard Skills
Soft Skills
Work Hours
Flexible to the hours of the business; minimum of 3 shifts per week (minimum 3-hour shift)
Benefits
Special Commitments
Participates in inventory twice per year, all training sessions and staff meetings. Works in a standing/walking position. Lifts approximately 20-30 lbs of product/boxes, as required. Uses ladders as required.
About the Company
Laura Canada
Laura Canada is an iconic family-owned women’s fashion retailer founded in 1930 by Laura Wolstein. The company operates over 140 stores across Canada under the Laura and Melanie Lyne banners, offering curated collections for women of all sizes including Petite and Plus. Based in Laval, Quebec, they specialize in high-quality apparel ranging from everyday essentials to elegant evening wear.
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