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Description

The Sales Associate at Laura Canada is responsible for delivering exceptional customer service, increasing sales by understanding customer needs, demonstrating expertise in styling (wardrobing), fostering customer relationships, and promoting company initiatives such as the website, CRM, loyalty programs, and marketing events. They are also expected to accurately and efficiently handle Point of Sale (POS) procedures, including sales, refunds, and ship-to-home orders.

What We're Looking For

Experience in a retail environment (preferred),Excellent communication and interpersonal skills,Professional conduct,Open to feedback and implements change in a timely manner,Demonstrates initiative on an ongoing basis,Positive attitude and confident,Passion to keep learning, growing and adapting

Hard Skills

POS procedures
Product knowledge
Wardrobing skills

Soft Skills

Customer service
Fashion awareness
Relationship building
Communication
Interpersonal skills
Professionalism
Adaptability
Initiative
Positive attitude
Confidence
Passion for learning and growth

Work Hours

Flexible to the hours of the business, Minimum of 3 shifts per week (minimum 3-hour shift)

Benefits

Competitive health and dental benefits, generous employee discounts on all brands, professional development programs, and career advancement opportunities within a large retail network.

Special Commitments

Participates in inventory twice per year,Attends all training sessions and staff meetings,Works in a standing/walking position,Lifts approximately 20-30 lbs of product/boxes, as required,Uses ladders as required,Adheres to all new and existing Company policies and procedures (Dress Code, Loss Prevention, Health & Safety and Human Resources)

About the Company

L

Laura Canada

Laura Canada is an iconic family-owned women’s fashion retailer founded in 1930 by Laura Wolstein. The company operates over 140 stores across Canada under the Laura and Melanie Lyne banners, offering curated collections for women of all sizes including Petite and Plus. Based in Laval, Quebec, they specialize in high-quality apparel ranging from everyday essentials to elegant evening wear.

Family-oriented
Fashion-forward
Collaborative
Customer-centric
Inclusive
View all jobs at Laura Canada

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