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Part-Time
On-Site

Retail Stores - Service Advisor

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Description

This role involves delivering elevated, Everyday Luxury service to Aritzia clients in a retail setting. The Service Advisor will primarily focus on accurately and efficiently processing transactions, managing client services, and maintaining an organized service counter. The goal is to build loyal client relationships through memorable experiences and support overall store operations. This position offers opportunities for career growth within Aritzia.

What We're Looking For

Deliver extraordinary experiences and create meaningful, memorable moments at the service counter.,Accurately and efficiently process transactions while preserving a world-class client experience.,Accurately and efficiently manage the end-to-end process of client services, including notifications, auditing, and proactive issue resolution.,Support service counter operations, including managing client lineups, preparing products for transactions, packaging client purchases, and returning product to the sales floor.

Ideal Candidate

Proven skills, education, and/or applicable certifications (previous experience operating a point-of-sale system is an asset).,A commitment to learn and apply Aritzia's Values, Business and People Leadership principles.,The ability to collaborate fluently with cross-functional partners.,A commitment to quality and investing in results that add value to the business.

Hard Skills

Point-of-sale (POS) system operation
Transaction processing
Client service management
Product preparation and packaging

Soft Skills

Customer service
Interpersonal communication
Collaboration
Organization
Problem-solving
Attention to detail
Proactive approach

Work Hours

Flexible, based on availability and preferred working hours (some restrictions apply).

Benefits

Competitive Pay Package
Product Discount
Aspirational Workspace
Flexible Schedule
Career Progression
Personalized career development

About the Company

A

Aritzia Inc.

Aritzia is a vertically integrated design house with an innovative global platform, home to an extensive portfolio of exclusive brands for every function and individual aesthetic. The company focuses on good design, quality materials, and timeless style with the well-being of its people and the planet in mind. Founded in 1984 in Vancouver, Canada, Aritzia creates and curates beautiful and beautifully made products, cultivates aspirational environments, offers engaging service, and connects through captivating communications, all under the concept of 'Everyday Luxury'.

Everyday Luxury
Fashion-forward
Quality-focused
Modern
Aspirational
View all jobs at Aritzia Inc.

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