Retail Banker II Float - Epping

Act as a subject matter expert in the Store for Customers and colleagues regarding all TD products, services, policies, and procedures, especially personal and business banking.,Make product recommendations based on Customer needs and highlight features/benefits.,Utilize Customer Relationship Management tools for proactive assessments and outbound sales activities.,Evaluate issues, errors, and problems based on practices and existing precedents.,Build working relationships with customers and related teams.,Participate in Customer outreach, servicing, and advice activities.,Engage in conversations about loan products and facilitate application intake.,Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry).,Provide superior Customer Service.,Possess strong organization skills to handle multiple tasks in a fast-paced environment.,Demonstrate excellent communication skills (concise, clear, consistent).,Exhibit effective problem-solving skills.,Ability to schedule and prioritize work.,Ability to work independently and within deadlines.,Proficiency in Microsoft Office.,Ability to provide community services, including Financial Education classes.,May perform a variety of (teller) transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures.,Adhere to all Risk and Control Policies and Procedures.,Participate fully as a member of the team, supporting a positive work environment.,Continuously enhance knowledge/expertise and participate in knowledge transfer.,Participate in personal performance management and development activities.,Keep others informed about projects and day-to-day activities.

HS Diploma or GED required; 2 year degree preferred.,2+ years of related experience required.,Teller experience (Preferred).,Cross-trained to take customer transactions.,Requires agility, teamwork, and flexibility to adapt to different locations and environments.,Superior Customer Service skills.,Strong organization skills.,Excellent communication skills.,Demonstrated effective problem-solving skills.,Demonstrated ability to schedule and prioritize work.,Demonstrated ability to work independently and within deadlines.,Proficient in Microsoft Office.,Notary License (Preferred).

High School Diploma or GED; 2 year degree preferred

Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry),Ability to do same day travel to multiple work locations within a designated region or area,Must be eligible for employment with a covered financial institution under Regulation Z,Must be eligible for registration as a registered mortgage loan originator with the NMLS,Satisfactory results on a criminal background check and a credit report check,Statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority are required