Retail Banker I Preferred Spanish or Creole- Newark/Mulberry (20 hour)

Proficiency in banking products, services, and routine transactions to identify educational and referral opportunities for customers.,Ability to establish and nurture customer relationships through consistent product knowledge and active listening.,Capable of making product recommendations that highlight features and benefits.,Skilled in using Customer Relationship Management (CRM) tools for proactive customer assessments and targeted outbound sales activities.,Independent resolution of customer issues, errors, and problems, with appropriate escalation when necessary.,Participation in customer outreach, servicing, and advice activities to deliver an exceptional customer experience.,Engagement in conversations about loan products and facilitation of the application intake process.,Must be able to complete teller training upon hire to perform customer transactions.,Maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry).

HS Diploma or GED,1+ years' experience working with customers and/or sales in any capacity, or equivalent experience demonstrated through volunteering, education, or military service (preferred).,Teller experience preferred.,Demonstrated ability to engage in customer conversations while educating them on products and services (preferred).,Demonstrated organizational skills to manage multiple tasks in a fast-paced environment.,Excellent communication skills, characterized by conciseness, clarity, and consistency.,Demonstrated ability to schedule and prioritize work effectively.,Proven ability to work independently and meet deadlines.,Sound judgment in decision-making and effective problem-solving abilities.,Proficient in Microsoft Office.,Notary License (Preferred).

HS Diploma or GED

Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry). Must be eligible for employment with a covered financial institution under Regulation Z of the Truth in Lending Act and the SAFE Act. Requires satisfactory results on a criminal background check and a credit report check.