Retail Banker I (Hockessin)

Be proficient in TD's products, services, and routine transactions to identify and educate customers on banking solutions or refer them to appropriate partners.,Establish and nurture customer relationships through product knowledge and active listening.,Provide product recommendations based on customer needs and highlight features and benefits.,Utilize Customer Relationship Management (CRM) tools for proactive customer assessments and outbound sales activities.,Independently resolve customer issues, escalating when necessary.,Build relationships and clearly explain detailed or complex information to customers.,Participate in customer outreach, servicing, and advice activities.,Engage in conversations about loan products and facilitate application intake.,Maintain active registration status with NMLS (Nationwide Mortgage Licensing System and Registry).

HS Diploma or GED.,1+ years' experience working with customers and/or sales (volunteering, education, military experience preferred).,Teller experience preferred.,Ability to complete teller training upon hire.,Demonstrated ability to engage in customer conversations and educate them on products/services.,Demonstrated organizational skills to handle multiple tasks in a fast-paced environment.,Excellent, concise, clear, and consistent communication skills.,Demonstrated ability to schedule and prioritize work.,Demonstrated ability to work independently and meet deadlines.,Sound judgment in decision-making and effective problem-solving.,Proficiency in Microsoft Office.,Notary License (Preferred).,Must be eligible for employment with a covered financial institution under Regulation Z.,Must be eligible for registration as a registered mortgage loan originator with the NMLS.,Satisfactory results on a criminal background check and a credit report check.

HS Diploma or GED

Must maintain active registration status with NMLS.,Requires completion of teller training upon hire.,Must be eligible for employment under Regulation Z and registration as a mortgage loan originator with NMLS.,Requires satisfactory criminal background and credit report checks.,Occasional domestic travel.