Responsable, Intranet, canaux internes et performance
Description
The Intranet, Internal Channels and Performance Manager will be responsible for the quality, evolution, and performance of internal communications, primarily through digital channels like intranets, specialized portals, digital signage, newsletters, and internal emails. The role involves ensuring a consistent, effective, and engaging employee experience by collaborating with internal communication advisors, content partners, and IT teams. It also includes monitoring, innovation, performance measurement, and the strategic use of AI to optimize processes and support the digital transformation of internal communications.
What We're Looking For
Managing and optimizing internal channels (intranet pages, portals, editorial calendar, content publishing, QA, project management). Ensuring governance, coherence, and quality of internal communications and intranet. Monitoring performance, creating dashboards, interpreting KPIs, and making recommendations. Providing support, training, and guidance on internal communication platforms. Driving innovation, continuous monitoring of industry trends (M365, UX, AI), and deploying AI tools like Copilot for optimization.
Ideal Candidate
Bachelor's or Master's degree in communication, UX, information design, or a related field. 5 to 7 years of experience in a similar role. Equivalent combination of training and relevant experience also considered.
Minimum Education
Bachelor's Degree or Master's Degree
Hard Skills
Soft Skills
Benefits
Special Commitments
Must communicate daily with English-speaking clients and partners across Canada via email and calls.
Also Available At
About the Company
iA Financial Group
iA Financial Group is one of the largest insurance and wealth management groups in Canada, also operating in the United States. Founded in 1892, it offers a comprehensive range of life and health insurance, savings and retirement plans, mutual funds, and securities to protect the financial wellbeing of its clients.
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