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Full-Time
On-Site

Dynatherm - Customer Service and Sales Representative

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Description

The Customer Service and Sales Representative will be responsible for providing proactive customer service, coordinating deliveries, preparing quotes, entering and tracking orders, drafting service agreements, following up with suppliers, and maintaining inventory accuracy. They will also actively contribute to sales development by identifying opportunities and proposing suitable products and services.

What We're Looking For

Ensure proactive customer service by collaborating closely with clients to meet their needs and offer an optimal experience.,Coordinate deliveries with clients, carriers, and the shipping department to ensure deadlines are met.,Prepare submissions and enter orders into the computer system, in collaboration with the accounting department, and follow them up.,Draft and prepare service agreements for clients.,Perform weekly follow-ups with suppliers.,Maintain effective collaboration with subcontractors to ensure quick and compliant processing of requests.,Ensure the adjustment and accuracy of parts inventory.,Actively contribute to sales development by identifying opportunities and proposing products and services adapted to client needs.

Ideal Candidate

College diploma in Sales, Administration, Marketing or equivalent.

Minimum Education

College Diploma

Hard Skills

Office Suite (Word, Excel)
Dynacom accounting software (asset)
HubSpot sales software (asset)
MetTeam calibration software (asset)
Knowledge in instrumentation (asset)

Soft Skills

Leadership
Proactivity
Team spirit
Professionalism
Excellent customer service
Priority management
Promptness
Autonomy
Resourcefulness
Ease of learning new concepts and notions
Ability to work in an open space

Work Hours

40 hours/week (8:00 AM to 4:30 PM, day shift)

Benefits

Opportunity for evolution towards sales and management
Group insurance after 3 months of service
Group RRSP with employer contribution after 3 months of service
Social activities

About the Company

E

Employeur Élite

HR Recognition & Certification

We are Employeur Élite, a leading HR recognition certification dedicated to publicly acknowledging exceptional human resources practices. Our certification is more than a seal of excellence; it's a lifestyle. By proudly displaying this certification, we empower companies to attract top talent, strengthen employee loyalty, and enhance their reputation as employers of choice. We are recognized across the HR industry as a symbol of excellence in human resource management and employee well-being.

Excellence
Recognition
Well-being
Leadership
Growth
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