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Temporary
Remote

Representative, Customer Service - Temporary 12 months

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Description

Saputo Dairy Products Canada is looking for a Customer Service Representative to serve as a company ambassador and liaison between customers and internal departments. This role operates in a dynamic team setting, focusing on enhancing customer value and supporting critical functions like distribution, warehousing, supply chain, and sales operations.

What We're Looking For

Work cross-functionally with distribution, warehousing, supply chain & sales,Drive customer value beyond sales,Assist team members with special deliveries, delivery planning, promotional and holiday planning, and special projects,Key orders and perform route verifications,Handle customer inquiries in a timely manner,Maintain competence, courtesy, and professionalism,Support and maintain Saputo Dairy Products Canada G.P.’s quality standards

Ideal Candidate

Grade 12 or equivalent,Solid knowledge of Microsoft Office applications,One-year experience in a telephone sales / customer service environment (preferred),Strong communication and interpersonal skills; excellent telephone manner,Excellent data entry skills (speed and accuracy),Strong time-management, organizational, analytical, and leadership skills,Ability to multitask independently and as part of a team in a dynamic environment,Ability to work under pressure and establish priorities,Bilingual (French) an asset (not a requirement)

Minimum Education

Grade 12 or equivalent

Hard Skills

Microsoft Office
Data Entry

Soft Skills

Communication
Interpersonal Skills
Telephone Etiquette
Time-management
Organizational
Analytical
Leadership
Multitasking
Working Under Pressure
Prioritization

Work Hours

Variable (Sunday-Saturday)

Benefits

Group retirement plan with employer contribution
Telemedicine and assistance program for employees and their families
Opportunity to contribute to a collective RRSP & TFSA
Training and development programs
Saputo Flex Program (flexible work environment/schedule/location)
Organized activities for employees and their families
Advantageous discounts on Saputo products

About the Company

S

Saputo Inc.

Saputo Inc. is a leading global dairy processor based in Montreal, Canada, known for producing and distributing a wide array of high-quality products including cheese, fluid milk, and dairy ingredients. Founded in 1954, it has grown into one of the top ten dairy processors in the world, with significant operations across Canada, the United States, Argentina, Australia, and the United Kingdom.

Family-oriented
Ambitious
Community-focused
Growth-driven
Integrity-driven
View all jobs at Saputo Inc.

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