Relationship Manager
Description
The Relationship Manager role at Nuvei involves building and maintaining strong, trusting relationships with high-value enterprise clients. The mission is to understand client needs, develop plans to address them, identify key staff for profitable relationships, resolve issues, and promote upselling/cross-selling opportunities. The manager is expected to maintain the company's positive image, outperform competitors, and ultimately boost the brand, client relationships, and profits long-term.
What We're Looking For
Serve as the primary point of contact for a portfolio of high-value clients.,Understand clients' needs and develop plans to address them.,Identify key staff in client companies to cultivate profitable relationships.,Resolve client issues quickly and effectively.,Forward upselling and perform cross-selling opportunities.,Promote high-quality sales, supply and customer service processes.,Aim to preserve and develop assigned portfolio of clients.,Approach potential customers to establish relationships.
Ideal Candidate
Proven experience as a client's relationship manager within the payments or fintech industry.,Knowledge of customer relationship management (CRM) practices.,Experience in sales or client service is preferred.,Knowledge of payment processing, digital payments, card schemes, and industry regulations.,BSc/BA in Business Administration or similar field.
Minimum Education
BSc/BA in Business Administration or similar field
Hard Skills
Soft Skills
Benefits
About the Company
Nuvei Corp.
Nuvei is a global payment technology provider headquartered in Montreal, Canada. The company offers a modular and scalable platform that enables merchants to accept next-gen payments, offer payout options, and access card issuing and fraud management services across 200 markets and 150 currencies.
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