This role involves managing a portfolio of high-value small business clients, providing financial advice, and actively acquiring new business for RBC. The Relationship Manager acts as an RBC ambassador in the local business market, deepening client relationships and partnering with other RBC advisors to create a positive client experience.
Acquire, grow and deepen client relationships through tailored financial advice.,Proactively contact clients, gather insights, and understand their needs.,Plan and prioritize client and market activities, identify opportunities, and make introductions to RBC partners.,Manage risk and exercise due diligence in banking procedures, developing action plans for concerns.,Champion digital enablement and advocate for RBC mobile and online applications.,Visit clients on-site to understand their business objectives and operations.,Strong business development, client acquisition, and prospecting skills.,Proven track record in exceptional client relationship management.,Excellent communication, time management, and organizational skills.
Credit skills and knowledge, including risk assessments, financial analyses, credit structuring/solutions, and deal presentations (Nice-to-have).,Completion of the Associate Account Manager training program, or previous experience as a small business owner, or in a similar field (Nice-to-have).,Good knowledge of a broad array of business and personal financial products and services (Nice-to-have).
37.5 hours/week
Must be willing to travel to client sites
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.
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