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Description

The Quality Assurance (QA) Supervisor will lead a team of QA specialists, ensuring all products, processes, and services adhere to established quality standards and regulatory requirements. This role involves overseeing daily QA operations, supporting continuous improvement, collaborating cross-functionally for operational excellence and compliance, and providing coaching and performance management to the QA team. They will also ensure timely and accurate execution of quality activities.

What We're Looking For

Manage assigned group(s) to ensure optimum team performance and meet business needs and timelines.,Support personnel management activities including hiring, promotions, training, development, and providing regular performance feedback and disciplinary actions.,Prepare and deliver annual performance and salary reviews.,Supervise, mentor, and develop a team of QA specialists.,Promote a culture of quality, accountability, continuous improvement, and operational excellence.,Oversee inspection, testing, auditing, and documentation activities related to product or service quality.,Ensure adherence to internal SOPs, industry standards, and applicable regulatory requirements (e.g., ISO, GMP, GDPR).,Review and approve QA documentation, including quality reports, deviations, CAPAs, and inspection records.,Monitor and analyze quality metrics to identify trends, risks, and opportunities for improvement.,Develop, maintain, and enhance efficient work procedures and processes.,Lead the preparation and maintenance of study and QA files for client audits, sponsor site visits, and regulatory inspections.,Act as lead host for client site visits and regulatory inspections.,Develop corrective and preventive actions (CAPAs) and coordinate follow-up correspondence.,Review and approve SOPs, protocols, batch records, reports, and other regulated records.,Lead the execution and scheduling of internal facility inspections.,Support the review, negotiation, and maintenance of Customer and Supplier Quality Agreements.,Provide QA support for validation activities.,Facilitate, host, and present at Quality Management Review (QMR) meetings.,Participate in and/or lead QA-related projects and cross-functional continuous improvement initiatives.,Ensure timely resolution of non-conformances and effective implementation of corrective and preventive actions.,Maintain accurate and compliant quality records.,Ensure site compliance with applicable regulations and corporate policies.,Collaborate closely with various departments to embed quality standards.,Communicate quality issues, insights, and recommendations effectively.

Ideal Candidate

Bachelor's degree (B.S. /B.A.) or equivalent, preferably in a life science.,Extensive experience in a Quality Assurance role minimum 5 years.,Proven supervisory experience essential.,Qualified Person (QP) qualification is highly desirable.,Experience with assisting or managing QA audits and inspections as well as interfacing with regulatory agencies.,Detailed knowledge of GMP and ISO standards.,Strong technical QMS experience essential.

Minimum Education

Bachelor's Degree

Hard Skills

QMS
Microsoft Office applications
Access
Excel
GMP
ISO standards

Soft Skills

Excellent communication
influencing skills
collaboration
strong working relationships
problem-solving
decision-making
strong leadership
ability to motivate and lead a team
business acumen
excellent attention to detail
strong organizational skills
self-management
prioritization

Benefits

Earnings + incentives
Retirement benefits
Vacation + time away
Recognition
Employee assistance fund
Professional development opportunities
Career development
Awards
Educational support
Employee well-being support
Family support programs
Parental benefits + family formation benefits
Work-life balance flexibility
Culture of belonging
11 employee resource groups (ERGs)
Opportunities for paid volunteer time off
Community outreach + matching gift + engagement activities

About the Company

C

Charles River Laboratories

Charles River Laboratories is a leading global provider of essential products and services that help pharmaceutical and biotechnology companies, government agencies, and academic institutions accelerate their research and drug development efforts. In Quebec, the company operates world-class facilities in Senneville, Laval, and Saint-Constant, specializing in preclinical research, safety assessment, and laboratory sciences.

Scientific
Collaborative
Purpose-driven
Innovative
Global
View all jobs at Charles River Laboratories

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