This role involves joining a dynamic team at RBC to manage a 3-year CRM Modernization program. The Project Manager will lead the development and agile delivery of a new Salesforce FSC application for Capital Markets, managing daily scrum calls, stakeholder communications, and vendor relationships. This high-profile transformation program will impact 3000 users across 16 countries.
Effectively manage a 3-year PAR approved CRM Modernization program.,Develop and manage detailed project planning and scheduling, collaborating with other Project and Business Managers.,Run daily Scrum calls, BAU calls, and prioritization calls.,Identify and manage dependencies to prevent schedule slippage.,Effectively manage IT, business, and vendor project deliverables.,Oversee financials and staffing levels to meet delivery requirements and track value.,Ensure completion of risk assessments, architectural reviews, and execution of contingency plans.,Collect project performance indicators, build status reports, and create management presentations.
3-5 years of Project Management experience on medium to large projects.,Proven experience managing technical projects with understanding of business context and enterprise system integrations.,Strong communication skills with experience presenting to Senior Directors, VPs, and above.,Proven ability to manage projects with significant technology components and dependencies.,Advanced knowledge of change, issue, and risk management.,Working knowledge of Software Development Lifecycle (SDLC) and Agile delivery methodologies.,Proficient at running daily scrum, BAU, and prioritization calls.,Experience in Agile development and working on tools like Jira/Confluence.,Working experience in Capital Markets (Nice-to-have).,Prior working experience with CRM applications, especially Salesforce.com (Nice-to-have).,Certification as a Certified Project Manager Professional (PMP) (Nice-to-have).
37.5 hours/week
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.
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