Project Manager - 18 month Contract

Develop and maintain project plans, schedules, milestones, and deliverables.

Coordinate operational and transformation-related tasks into structured project workflows.

Facilitate recurring project touchpoints, preparing agendas, follow-ups, and progress updates.

Manage shared operational inboxes or intake channels, ensuring timely triage and follow-up.

Maintain and update operational trackers (e.g., issues, roadmap items, exceptions, process improvements).

Support creation and maintenance of process documentation, templates, and standard operating procedures.

Coordinate with leads on estimation, prioritization, and intake for new requests.

Track operational or system-related issues through to resolution.

Identify and monitor risks, issues, and dependencies, escalating when necessary.

Serve as a key communication point for project and operational updates.

Facilitate meetings with cross-functional groups.

Collaborate across business, technical, and operational teams to gather information, drive alignment, and monitor follow-up actions.

Support preparation and communication of change-related activities.

Coordinate approval workflows for process or system changes.

Identify opportunities to improve operational workflows and reduce manual effort.

Provide structured support for cross-functional transformation initiatives.

Contribute to standardizing and evolving operational practices.

Strong understanding of project management methodologies (e.g., Agile, Waterfall, hybrid).

Demonstrated experience coordinating cross-functional projects and operational workflows.

Excellent stakeholder management, communication, and facilitation skills.

Strong organizational skills with the ability to manage competing priorities and deadlines.

Comfort working with project management and collaboration tools.

Ability to analyze information, identify gaps, and present structured recommendations.

Detail-oriented, proactive, and capable of working in a dynamic environment.