Product Design Manager, Retail Classic

Problem Solving: Translates complex business objectives into clear, actionable solutions, identifying problems proactively. Brings strategic thinking to execution and problem framing, guiding teams to solve abstract challenges. Proactively explores and integrates AI and emerging technologies.,Driving User-Centricity: Develops and communicates holistic design strategies based on quantitative and qualitative insights. Partners with product managers to lead problem definition and ensure user needs are central.,Embedding Systems Thinking: Demonstrates deep expertise in design system principles, AI integration, and industry standards. Leads teams in defining foundational components and evolving the design system for quality and consistency.,Coaching and Management: Provides mentorship and clear growth paths for team members, fostering a high-performing culture. Oversees project delivery, manages workload and backlogs, establishes efficient processes, and builds strong cross-functional relationships.

4+ years of industry experience in a people management role on a Design team, with experience in matrix organizations a plus.,Foundational design-related education (Bachelor of Design, or Visual Arts, or Architecture, or Industrial Design, or Communication).,Applied experience within the retail industry, with strong service design foundations and a mindset of optimizing design processes for efficacy.,Experience with Agile design sprint methodologies, tools, and processes, as well as with the Jira platform.,Fluency with product, design, and prototyping tools such as Figma, Google Suite, Miro.

Bachelor's Degree

May be asked to contribute as part of the wider Lightspeed team to achieve organizational objectives.