Private Banking Associate- Bilingual

Greet customers and arrange contact with appropriate Private Banking Centre staff.,Handle walk-in high-value customer's basic transactional banking needs (deposits, withdrawals, over-limits to ABM, requests for drafts, cheque certification, foreign currency, etc.).,Demonstrate the functionality of self-serve banking equipment to customers.,Balance cash holdings, branch clearings, and all associated debits and credits for transactions posted.,Oversee and manage administration including maintenance of office equipment, stationary and coordination of office functions and events.,Work with the manager of operations to support health and safety, expense reports, and onboarding new team members.,Provide exceptional quality service and respond to clients by finding mutually satisfactory solutions while ensuring compliance with CIBC policies and procedures.,Communicate effectively to staff and clients.,Resolve numerous issues and conflicts.

Experience with debit and credit entries, balancing cash, foreign currency transactions.,Knowledge of convenience and high value products and services sufficient to complete customers transactional private banking needs and respond to general questions regarding the high value offer.,Strong communication skills.,Problem solving skills sufficient to resolve numerous issues and conflicts.,Fluent in French and English.

Must be legally eligible to work at the specified location(s) and, where applicable, must have a valid work or study permit.