Personal Banking Associate trainee, full time(Future Opportunities)- Quebec City
Description
This role at TD Canada Trust involves acting as a Personal Banking Associate, responsible for building customer relationships, assisting with day-to-day banking needs, transactions, and digital education. The associate will guide customers to appropriate staff for complex financial queries, resolve issues, and promote banking solutions. They will also contribute to operational excellence within the branch and foster a positive work environment.
What We're Looking For
High School diploma and/or 1+ years of relevant experience,Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months (post-appointment),Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet,Knowledge of banking solutions and processes to advise customers,Strong administration, organizational, planning and time management skills,Ability to work independently in a dynamic environment, handle multiple tasks and changing priorities,Effective influencer with a 'can-do' attitude,Strong communication and customer experience skills (verbal and written)
Ideal Candidate
High School diploma,Investment Funds Canada (IFC) or equivalent certification (post-appointment within 6 months),Post-Secondary or Undergraduate degree (in related field) preferred
Minimum Education
High School diploma, Post-Secondary or Undergraduate degree (preferred)
Hard Skills
Soft Skills
Work Hours
37.5 hours/week
Benefits
Special Commitments
Subject to provincial employment regulations; Requires security clearance (implied by banking role and IFC certification requirement).
About the Company
The Toronto-Dominion Bank
The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group, one of the largest banks in North America. TD provides a wide range of personal, commercial, and investment banking products and services to over 27 million customers globally. Headquartered in Toronto, Canada, the bank operates through key segments including Canadian Retail, U.S. Retail, and Wholesale Banking.
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