Personal Banking Associate
Description
The Personal Banking Associate at TD Canada Trust is a frontline role focused on building strong, lasting customer relationships. This position involves performing customer service transactions, providing information and advice on banking products and solutions, understanding customer needs, identifying opportunities to promote relevant offerings, and referring customers to appropriate internal partners to ensure a positive customer experience. The role emphasizes a customer-centric approach, aiming to guide clients through their financial queries and needs, including new accounts and investment advice.
What We're Looking For
Establish, build, and maintain impactful relationships with customers,Perform a broad range of customer service transactions,Provide information and advice on services, products, and solutions to existing or prospective customers,Understand customer needs and identify opportunities to promote products and services,Refer customers to appropriate team members or internal Bank partners,Ensure a positive customer experience,Guide customers to appropriate staff for resolving financial queries and banking needs (new accounts, investment advice, banking solutions)
Ideal Candidate
Passion for helping clients and building strong relationships. Training and onboarding sessions will be provided.
Soft Skills
Work Hours
18.75 hours/week
Benefits
Special Commitments
Subject to provincial regulation for employment purposes.
About the Company
The Toronto-Dominion Bank
The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group, one of the largest banks in North America. TD provides a wide range of personal, commercial, and investment banking products and services to over 27 million customers globally. Headquartered in Toronto, Canada, the bank operates through key segments including Canadian Retail, U.S. Retail, and Wholesale Banking.
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