The Personal Banking Associate at TD Canada Trust focuses on building lasting customer relationships by addressing financial needs, offering advice on products and services, and guiding customers to appropriate specialists. Key responsibilities include engaging customers with day-to-day banking needs, providing digital banking education, supporting transactions, improving operational processes, and maintaining compliance with regulations. The role requires understanding customer needs, identifying opportunities to promote services, and ensuring a positive customer experience.
High School diploma and/or 1+ years of relevant experience,Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months,Post-Secondary or Undergraduate degree (in related field) preferred,Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet,Knowledge of banking solutions and processes to advise customers,Self-starter who works independently in a dynamic work environment,Strong administration, organizational, planning and time management skills,Dynamic, diligent, and effective influencer with a can-do attitude,Ability to exercise initiative and handle several tasks and changing priorities,Strong communicator with established customer experience skills,Ability to effectively connect, both verbally and in writing, with customers and related teams
High School diploma,1+ years of relevant experience,Investment Funds Canada (IFC) or equivalent (post-appointment within 6 months),Post-Secondary or Undergraduate degree (in related field) preferred
High School diploma; Post-Secondary or Undergraduate degree (in related field) preferred
18.75 hours/week
Subject to provincial regulation for employment purposes,Requires Investment Funds Canada (IFC) or equivalent post-appointment within 6 months
The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group, one of the largest banks in North America. TD provides a wide range of personal, commercial, and investment banking products and services to over 27 million customers globally. Headquartered in Toronto, Canada, the bank operates through key segments including Canadian Retail, U.S. Retail, and Wholesale Banking.
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