Personal Banking Associate (Future opportunities) - Montreal Downtown (part-time)
Description
In this proactive customer-facing role, you will act as a primary point of contact for branch visitors, fostering strong relationships and providing tailored financial guidance. You will assist clients with their day-to-day banking needs, promote various financial products and services, and facilitate smooth transitions to specialized team members for complex inquiries. Additionally, you will champion digital banking solutions, helping customers navigate mobile and online platforms to enhance their overall banking experience.
What We're Looking For
Foster and maintain deep, long-lasting relationships with customers,Identify customer needs and recommend appropriate banking products or internal partners,Execute a variety of service transactions and provide accurate advice on financial solutions,Educate and assist customers with digital banking tools, including mobile apps and ATMs,Support frontline operations by handling scheduled cash and non-cash transactions,Resolve customer issues efficiently while maintaining confidentiality and regulatory compliance,Contribute to branch operational excellence by suggesting workflow improvements
Ideal Candidate
Investment Funds in Canada (IFC) or equivalent certification (must be obtained within 6 months of hire),Strong understanding of banking solutions and advisory processes,Proven ability to work independently in a fast-paced environment,Excellent administrative and time-management capabilities
Minimum Education
High School Diploma (Post-Secondary or Undergraduate degree preferred)
Hard Skills
Soft Skills
Work Hours
37.5 hours/week (Note: Listed as standard, though title specifies part-time)
Benefits
Special Commitments
Must be willing to obtain IFC certification within 6 months of starting the role; Language proficiency assessment required for Quebec locations.
About the Company
The Toronto-Dominion Bank
The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group, one of the largest banks in North America. TD provides a wide range of personal, commercial, and investment banking products and services to over 27 million customers globally. Headquartered in Toronto, Canada, the bank operates through key segments including Canadian Retail, U.S. Retail, and Wholesale Banking.
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