Personal Banking Associate- St-Eustache (Part Time 18.75h)

Engage customers in daily advice needs, service transactions, digital education, and problem resolution for banking solutions.,Understand customer needs and direct them to the correct contact for suitable solutions, exercising good judgment in confidential matters.,Build customer confidence in digital banking by educating them on mobile, ATM, and online platforms.,Support frontline staff with scheduled cash and non-cash transactions, resolving critical issues and reporting non-standard matters to management.,Suggest improvements to work practices, branch operations, and processes to enhance customer experience and achieve operational excellence.,Participate in the timely and accurate completion of business processes and procedures.,Ensure all prepared documentation is accurate, reflects business intentions, and complies with relevant regulations and TD's Code of Conduct and Ethics.,Contribute to a positive and equitable work environment by fostering team effectiveness, engaging in personal performance development, and sharing industry knowledge to meet common objectives.

High School diploma,Investment Funds Canada (IFC) or equivalent certification (to be obtained post-appointment within 6 months),Post-Secondary or Undergraduate degree (in a related field) preferred

High School diploma, Post-Secondary or Undergraduate degree (preferred)