Personal Banking Associate - Scarborough North, Ajax and Pickering
Description
The Personal Banking Associate at TD Canada Trust focuses on building strong, lasting customer relationships by assisting with financial inquiries, providing advice on services and products, and educating customers on digital banking trends. This role involves supporting frontline staff with transactions, resolving critical issues, recommending operational improvements, and ensuring adherence to banking regulations and the Code of Conduct.
What We're Looking For
High School diploma and/or 1+ years of relevant experience,Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months,Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet,Knowledge of banking solutions and processes to advise customers,Ability to work independently in a dynamic environment, demonstrating strong administration, organizational, planning and time management skills,Dynamic, diligent, and effective influencer with a can-do attitude, capable of exercising initiative and managing multiple tasks and changing priorities,Strong communication and established customer experience skills to connect effectively with customers and teams
Ideal Candidate
High School diploma,Investment Funds Canada (IFC) or equivalent (post-appointment within 6 months),Post-Secondary or Undergraduate degree (in related field) preferred
Minimum Education
High School diploma, Post-Secondary or Undergraduate degree (preferred)
Hard Skills
Soft Skills
Work Hours
37.5 hours/week
Benefits
Special Commitments
Must be mobile within the Assigned District; geographic mobility is a condition of employment
Also Available At
About the Company
The Toronto-Dominion Bank
The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group, one of the largest banks in North America. TD provides a wide range of personal, commercial, and investment banking products and services to over 27 million customers globally. Headquartered in Toronto, Canada, the bank operates through key segments including Canadian Retail, U.S. Retail, and Wholesale Banking.
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