Personal Banking Associate - Dollard-des-Ormeaux (18.75 hours)
Description
The Personal Banking Associate at TD Canada Trust is a frontline role focused on building strong customer relationships. Responsibilities include engaging customers in daily banking needs, resolving financial queries, providing information and advice on products and services, promoting digital solutions, and identifying opportunities to refer customers to other team members. The role emphasizes delivering a positive customer experience and contributing to the bank's objectives by thinking like a customer, acting like an owner, innovating with purpose, and executing with speed and impact.
What We're Looking For
Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions.,Guide customers to appropriate staff members for financial queries and banking needs, including new accounts, investment advice, and banking solutions.,Understand customer needs and identify opportunities to promote products and services.,Strive to build deep and long-lasting relationships with customers.
Ideal Candidate
High school diploma.,Relevant experience in customer service.,Ability to establish, build, and maintain impactful relationships with customers.,Passion for helping clients with their financial needs.
Minimum Education
High School
Hard Skills
Soft Skills
Work Hours
18.75 hours/week
Benefits
About the Company
The Toronto-Dominion Bank
The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group, one of the largest banks in North America. TD provides a wide range of personal, commercial, and investment banking products and services to over 27 million customers globally. Headquartered in Toronto, Canada, the bank operates through key segments including Canadian Retail, U.S. Retail, and Wholesale Banking.
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