Personal Banking Associate - Delson (Full Time)
Description
The Personal Banking Associate at TD Canada Trust is a frontline role focused on building strong, lasting relationships with customers. The role involves conducting various customer service transactions, providing information and advice on banking products and solutions, understanding customer needs to identify opportunities for cross-selling, and referring customers to appropriate internal partners. The associate is also responsible for guiding customers with their financial inquiries, including new accounts, investment advice, and general banking needs, ensuring a positive customer experience by acting as an owner and innovating with purpose.
What We're Looking For
Establish, build, and maintain impactful relationships with customers.,Perform a broad range of customer service transactions.,Provide information and advice on services, products, and solutions to existing or prospective customers.,Understand customer needs and identify opportunities to promote products and services.,Refer customers to appropriate team members or internal Bank partners.,Guide customers with financial queries and banking needs, including new accounts, investment advice, and banking solutions.
Hard Skills
Soft Skills
Work Hours
37.5 hours/week
Benefits
About the Company
The Toronto-Dominion Bank
The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group, one of the largest banks in North America. TD provides a wide range of personal, commercial, and investment banking products and services to over 27 million customers globally. Headquartered in Toronto, Canada, the bank operates through key segments including Canadian Retail, U.S. Retail, and Wholesale Banking.
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