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Full-Time
On-Site

Personal Banker - Lachenaie

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Description

The Personal Banker at TD Canada Trust is responsible for building strong customer relationships by providing financial advice, information on products and services, and solutions. The role involves understanding customer needs, identifying opportunities for cross-selling, and ensuring a positive customer experience, with a focus on investment and credit banking solutions.

What We're Looking For

Advise customers on financial solutions, including investment and credit banking.,Engage with customers to create positive experiences and deepen relationships.,Provide personalized financial advice, answer questions, and address concerns.,Act as a point of contact for frontline staff in handling customer problems.,Maintain professional space according to guidelines.,Conduct financial reviews, discuss portfolio updates, and suggest personalized solutions.,Stay updated on industry regulations and participate in process improvements.,Achieve service level agreements and productivity targets.,Ensure accurate documentation reflecting business intentions and regulations.,Participate as a team member, foster a positive work environment, and assist/mentor others.

Ideal Candidate

High school diploma and/or 1 year of relevant experience.,Post-Secondary or Undergraduate degree in a related field is an asset.,Completion of IFIC or equivalent required.,CFSA must be completed within 12 months, if hired.,Real estate secured lending and/or investment experience an asset.

Minimum Education

High School Diploma (Post-Secondary or Undergraduate degree is an asset)

Hard Skills

MS Office
Internet applications
Advanced investing processes
Credit processes
Banking solutions
Financial planning
Portfolio management

Soft Skills

Customer relationship building
Communication (tactful
concise
logical)
Self-initiative
Organizational skills
Planning skills
Time management
Problem-solving
Teamwork
Mentoring
Confidentiality
Accuracy

Work Hours

37.5 hours/week

Benefits

Base salary
Variable compensation
Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Special Commitments

Subject to provincial regulation for employment purposes.

About the Company

T

The Toronto-Dominion Bank

The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group, one of the largest banks in North America. TD provides a wide range of personal, commercial, and investment banking products and services to over 27 million customers globally. Headquartered in Toronto, Canada, the bank operates through key segments including Canadian Retail, U.S. Retail, and Wholesale Banking.

Inclusive
Community-focused
Professional
Growth-oriented
Caring
View all jobs at The Toronto-Dominion Bank

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