The successful candidate will join the Data Science & AI Solutions team within HR at Royal Bank of Canada. This role involves owning the end-to-end execution and operationalization of the 'People & AI Governance front door' for People AI solutions. Key responsibilities include establishing guidelines, templates, and standardized workflows for consistent and scalable onboarding of People AI use cases. The director will build and run a repeatable intake-to-approval workflow, standardize evidence requirements and risk assessments, and maintain practical guidance to ensure efficiency while meeting risk, compliance, and employee trust expectations.
Manage centralized intake process end-to-end for People AI use cases, including risk tiering and routing.,Maintain and optimize intake artifacts (forms, triage criteria, risk-tiering rubrics, backlog sequencing, reporting).,Develop and continuously improve a risk assessment playbook and checklist for privacy, legal, fairness, model risk, security, and operational controls.,Coordinate cross-functional stakeholders for practical, repeatable, and 'audit-ready' review workflows.,Produce and maintain clear First Line of Defense (1LoD) guidelines for responsible use of People Data in AI, defining prohibited uses and guardrails.,Translate enterprise policy and risk requirements into actionable templates, 'how-to' guidance, and enablement sessions.,Drive program execution by managing delivery plans, timelines, meeting cadences, and cross-functional dependencies.,Coordinate governance submissions, ensure readiness of evidence packs, and produce consistent reporting.
Bachelor's degree in Business, Computer Science, Human Resources, or a related field.,5+ years of practical experience in Program or Project Management, specifically delivering complex, cross-functional data or technology initiatives.,Proven hands-on experience in data governance, AI governance, IT risk management, or compliance within a large, matrixed enterprise.,Demonstrated experience designing, building, and operationalizing standardized workflows, risk assessment playbooks, or centralized intake processes from scratch.,Experience leading and coordinating cross-functional stakeholder groups to reach consensus (managing programs via influence without direct authority).,Nice to have: Previous experience within an HR/People function or familiarity with HR data systems and privacy regulations.,Nice to have: Working knowledge of current and emerging AI regulations, bias/fairness frameworks, and responsible AI principles.,Nice to have: Relevant professional certifications in Project/Program Management (e.g., PMP, Agile) or Risk/Data Privacy (e.g., CRISC, CIPP).,Nice to have: Prior experience operating within a First Line of Defense (1LoD) risk management model in a highly regulated industry.
Bachelor's Degree
37.5 hours/week
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.
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