This role at KPMG involves joining a team dedicated to turning insights into opportunities for clients and communities. The Client Administration function is crucial for achieving client service excellence by delivering high-quality products and enhancing both staff and client experience. The Partner Administrative Supervisor will provide support across various activities to ensure high-quality output.
Professionally interact with clients as directed.,Action client communications and respond in a timely fashion.,Independently action routine enquiries and escalate complex client enquiries to appropriate parties based on knowledge of practice, structure and work processes.,Monitor Partner's email inbox, flagging and prioritizing emails based on urgency and subject matter.,Proactively manage Partner calendar/schedules, maximizing their time and identifying/resolving calendar conflicts.,Onboard new Clients and update existing Client entities in internal databases.,Enter new Partner contacts and update existing contact information, managing compliance with Canadian Anti-Spam Legislation.,Work with GTA and marketing teams for client proposals, RFPs, email distribution, and client event communications.,Create, proofread, and distribute various communications on behalf of Partners.,Handle routine communications for Partners and report on actions taken.,Coordinate and manage Risk Management workflows/approvals during client/engagement acceptance.,Support Engagement Teams with client and global multi-firm engagements.,Coordinate scheduling for internal and external client meetings, leadership meetings, and events, including logistics, securing meeting space, catering, invitations and RSVPs.
College diploma or an equivalent combination of education/experience in administrative assistant skill set.,Minimum 5 years administration experience.,Good judgment and analytical skills.,Excellent written and communication skills.,Ability to work independently.,Advanced skills with MS Office Products, in particular, Microsoft Word, Outlook, Excel, and PowerPoint.
College diploma
KPMG LLP is a Canadian limited liability partnership and a member firm of the KPMG global organization of independent member firms. It provides Audit, Tax, and Advisory services to public and private businesses, not-for-profit organizations, and public sector entities. With over 40 offices across Canada, KPMG leverages its deep industry knowledge to help clients navigate complex challenges and achieve sustainable growth.
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