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Full-Time
On-Site

Operations Associate III

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Description

This role at Royal Bank of Canada involves serving as the primary contact for converting Rule 144A security registrations to Regulation S equivalents, managing corporate actions, balancing and reconciling departmental clearing accounts, and resolving inquiries. Responsibilities also include processing electronic deposits and withdrawals of shares with transfer agents (DWAC) for various corporate actions and providing support for field inquiries.

What We're Looking For

Complete all conversion exhibits obtaining required signatures. Submit instructions to the agent and coordinate allocation for all conversions.,Monitor various depositories, clearing firms, bank reconciliation, and internal clearing accounts on a daily basis and reconcile differences to ensure accurate and timely processing of conversions.,Review and track daily conversion volume, identifying potential changes to accounts to ensure that conversions are completed in a timely fashion.,Investigate and rectify in a timely manner all problems, issues or errors, ensuring the various clearing accounts balance efficiently.,Answer questions from operations, NY Capital Markets and the field on procedures and other information concerning the status and details of conversions.,Assist the department's technical team lead, as necessary with other voluntary and/or mandatory corporate action processing and notification on NY Capital Market internal accounts.,Act professionally and maintain the company's respectful workplace policy in all dealings with other departments and external customers.

Ideal Candidate

Able to handle multiple priorities in a fast paced, pressured environment.,Excellent communication skills with ability to work effectively with a variety of personalities.,Excellent organizational, and time management skills.,Ability to quickly analyze complex problem situations and provide solutions without direction.,Strong working knowledge of PC (windows) environment.,Knowledge of securities industry.,Knowledge of firm, federal and exchange regulations.,Knowledge of security payments.,Strong customer service skills (Nice-to-have).,Good communication skills (Nice-to-have).,Strong risk management skills (Nice-to-have).,Effective problem identification and resolution skills (Nice-to-have).,Excellent organizational skills with attention to detail (Nice-to-have).

Hard Skills

PC (windows) environment
securities industry knowledge
firm, federal and exchange regulations knowledge
security payments knowledge

Soft Skills

Active Learning
Communication
Critical Thinking
Customer Service
Operational Delivery
Process Improvements
Time Management
multi-priority handling
organizational skills
problem-solving
risk management
attention to detail

Work Hours

40 hours/week

Benefits

discretionary bonus
401(k) program with company-matching contributions
health insurance
dental insurance
vision insurance
life insurance
disability insurance
paid time-off plan

About the Company

R

Royal Bank of Canada

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.

Purpose-driven
Inclusive
Innovative
Collaborative
Professional
View all jobs at Royal Bank of Canada

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