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Full-Time
Hybrid

Omnichannel Manager

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Description

The Omnichannel Manager at Saputo will be responsible for developing and executing strategic Shopper and eCommerce plans to enhance in-store and online business performance for Saputo brands across key customer accounts. This role involves collaboration with marketing and sales teams, optimizing digital shelf visibility, driving in-store shopper marketing, managing dashboards for insights, and leading a high-performing team to elevate Saputo's shopper and eCommerce capabilities.

What We're Looking For

Build and execute a prioritized annual Omnichannel plan that optimizes budgets and maximizes business impact.,Develop and execute omnichannel strategies for retailer programs aligned with Saputo's strategic objectives across all Saputo Canada brands in both in-store and online retail, in close partnership with Marketing and Sales.,Lead and champion the eCommerce channel by tracking performance, strengthening relationships with retailer online teams, and optimizing Saputo's digital shelf visibility, content quality, and organic presence across retailer platforms driving awareness and conversion.,Drive in‑store shopper marketing strategy, ensuring alignment between brand objectives and eCommerce channel for cohesive omnichannel execution.,Launch and manage omnichannel\digital shelf dashboards (Syndigo) to surface insights, optimize campaign effectiveness, and support continuous improvement.,Proactively monitor business performance using scorecards and leveraging data and insights to identify opportunities that enhance online visibility, in-store and overall performance across platforms.,Collaborate closely with Sales and Brand teams to align annual activation plans and deliver integrated shopper and eCommerce strategies.,Lead, coach, and develop a high‑performing team, elevating Saputo's shopper and eCommerce capabilities while fostering strong collaboration and best‑in‑class execution.,Manage shopper marketing budgets for assigned customers and agencies, securing competitive media rates and agency fees through effective negotiation.

Ideal Candidate

5+ years of Omnichannel (in-store and digital shopper marketing) experience.,University degree in marketing or a related discipline.,Demonstrable experience of shopper marketing execution and experience in developing eComm/online marketing strategies and execution within CPG or working directly for a shopper marketing agency.,Deep knowledge of the offline and online shopper- dynamics, behaviours and purchase with strong understanding of how to win at shelf both physical and online.,Strong customer relationship management and analytical skills.,Highly collaborative- able to forge strong working relationships, coordinate diverse stakeholders and manage the performance of external suppliers.,Knowledge of omnichannel\digital shelf dashboards (Syndigo) or equivalent.,CPG experience is an asset.,Excellent oral and written communication skills.,Bilingualism (French and English) spoken and written is essential.,Team management experience.,Be available to travel and hold a valid driver's license.

Minimum Education

University degree in marketing or a related discipline.

Hard Skills

Omnichannel marketing
Digital shopper marketing
eCommerce strategy
Shopper marketing execution
CPG
Syndigo
Customer relationship management
Analytical skills
Team management
Budget management

Soft Skills

Collaboration
Communication (oral and written)
Negotiation
Leadership
Coaching
Strategic thinking

Benefits

Generous and complete benefit coverage with group insurance
Group retirement plan with employer contribution
Telemedicine and assistance program for employees and their families
Employee Share Ownership Plan with an employer match
Paid Parental Leave program
Paid time off (floater days and volunteer day off)
Opportunity to contribute to a collective RRSP & TFSA
Training and development programs
Saputo Flex Program (flexible work environment)
Organized activities for employees and their families
Advantageous discounts on Saputo products

Special Commitments

Must be willing to travel.,Requires a valid driver's license.

About the Company

S

Saputo Inc.

Saputo Inc. is a leading global dairy processor based in Montreal, Canada, known for producing and distributing a wide array of high-quality products including cheese, fluid milk, and dairy ingredients. Founded in 1954, it has grown into one of the top ten dairy processors in the world, with significant operations across Canada, the United States, Argentina, Australia, and the United Kingdom.

Family-oriented
Ambitious
Community-focused
Growth-driven
Integrity-driven
View all jobs at Saputo Inc.

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