Mortgage Specialist Assistant

Consistently provide superior responsive service to client fax / e-mail / telephone requests.,Consistently provide superior responsive execution and delivery of client transactions/requests.,Be familiar with key referral sources and possess strong knowledge of the mortgage process to facilitate solutions and problem resolutions.,Demonstrate personal commitment to ensure skills and knowledge are up-to-date and meet position requirements.,Take the initiative to keep informed of current events, market news, and internal information on RBCnet and applicable internal sites.,Manage Mortgage Specialist's e-mail/mail, proactively responding to correspondence/requests and prioritizing for review.,Ensure Mortgage Specialist's diary is effectively time managed to create capacity for all required activities.,Manage office routines and expenses, ensuring efficiency through equipment and supplies availability and effective management of files and records.,Proactively identify the Mortgage Specialist's needs and provide necessary documentation and information to perform their duties.

Sales-oriented, self-motivated, and self-managed individual who thrives in a fast-paced environment.,Ability to consistently provide superior responsive service to client requests to build customer loyalty and trust.,Extremely well organized with the ability to multi-task and prioritize.,Energetic and enthusiastic team player who pays attention to detail.