Mobile Financial Services Representative

Deliver exceptional client experience to support CIBC's vision of leadership in client relationships and loyalty.,Serve as the first point of contact at CIBC Kiosks in Costco Warehouses.,Proactively engage clients to understand their needs and identify opportunities.,Complete sales of Chequing and Savings accounts.,Provide high-level information on other products (e.g., mortgages, Investor's Edge, registered products).,Refer clients for non-deposit account advice to appropriate Banking Centres.,Entrepreneurial in nature and comfortable working in a self-managed environment.,On-site full-time work within Costco warehouses with extended business hours and rotational shifts (Monday to Sunday, 7:00 AM - 9:00 PM).,Required to work weekends and some statutory holidays.,Commuting between nearby Costco Warehouses is required.,Proactively engage in discussions with Costco members to understand immediate and longer-term financial needs.,Understand the full suite of banking centre products to make viable introductions.,Deliver consistent client service excellence and achieve sales targets.,Track, record, and update sales activities accurately.,Process valid transactions and complete related documentation on time.,Maintain client confidentiality and comply with policies and procedures.,May be required to open or close the kiosk.,Promote and demonstrate digital banking options and assist clients in using them.

Experience in a fast-paced sales and service environment, preferably in the financial and client service industry.,Well-developed interpersonal and conversation skills to proactively engage clients.,Client-focused approach, dedicated to finding the right solutions.,Goal-oriented with a motivation to accomplish goals and make a difference.,Passionate about people, building relationships, and connecting with a diverse network.,Digitally savvy, seeking innovative solutions and adapting to new technologies.,Eager to learn and grow knowledge, possessing a strong sense of curiosity.,Upholds values of trust, teamwork, and accountability.

Must be willing to work rotational shifts (Monday-Sunday, 7 AM - 9 PM), work weekends and statutory holidays, and commute between nearby Costco Warehouses.