Manager US Commercial Trade & Fulfillment

Develop and maintain deep expertise in US Order-to-Cash processes, including customer master data governance, contract pricing structures, eligibility validation, and payment calculations.,Serve as a working manager responsible for calculating high-value monthly payments while overseeing accurate and timely distribution of fee payments, membership eligibility confirmations, pricing validations, and customer master data stewardship supporting the US business.,Lead, coach, and performance manage a team of five (5) Poland-based contract administrators and customer master data stewards.,Execute priorities and direction set by US-based Commercial Trade & Fulfillment leadership.,Identify and resolve issues related to Pricing, Membership, Chargebacks, Rebates, Data Integrity, and Customer Master records.,Build strong cross-functional collaboration with Contract Operations, Commercial Operations, Finance, and Digital teams.,Ensure all SOX controls are properly executed and documented.,Draft, implement, and continuously refine detailed work instructions and Standard Operating Procedures (SOPs).,Drive continuous improvement initiatives.,Leverage digital capabilities and emerging technologies, including advanced analytics and Generative AI tools.

Degree in Finance or Business.,Strong Microsoft Office skills, including Excel working with formulas, pivots, and data analysis.,5-7 years of relevant professional experience within Commercial Operations, Trade & Fulfillment, Finance Operations, or Order-to-Cash processes.,Team leadership experience.,Proficiency in English (verbal and/or written).,Experience managing offshore or near-shore teams in a shared services or global delivery model.,Ability to establish customer centric mindset within the team.,Ability to communicate timely and clearly with US based leadership.,Proven track record in driving process improvements and creating innovative solutions to operational challenges.,Experience building strong relationships across teams to align priorities and achieve goals.,Ability to navigate through processes changes in a heavily seasonal business.,Ability to balance hands-on execution with people leadership in a high-volume operational environment.,Strong problem-solving skills, with the ability to anticipate challenges and develop effective solutions.,Excellent written and verbal communication skills, with the ability to explain complex topics clearly.,Expertise in Contract Operations.,Strong understanding of U.S. pharmaceutical market dynamics, including pricing, reimbursement, and contracting.,Familiarity with SOX compliance and contract governance processes.,A desire to make an impact as part of a high-growth, transformational company.

Bachelor's Degree

Must apply in English and include an English version of Resume/CV.