Manages a team of IT professionals to support business clients and internal partners, overseeing project delivery, defining priorities, and ensuring alignment with technology leadership goals. The role involves managing vendor relationships, assessing project scope and risk, and ensuring solutions are scalable and enterprise-wide. This manager will track project progress, ensure compliance with delivery practices, and maintain high customer service levels while fostering team development and identifying efficiency improvements.
Manage cross-functional team of IT professionals.,Responsible for project delivery for assigned applications.,Establish day-to-day management direction and define priorities consistent with business goals.,Communicate business vision and portfolio priorities to team members.,Develop impact assessments and manage assigned portfolio delivery schedule.,Monitor and manage Capacity Forecasting process compliance.,Assess change requests and identify key items for reporting.,Manage vendor relationships.,Assist in assessing project scope and risk.,Work closely with IT leadership for reusability, scalability, and enterprise-wide solutions.,Measure and monitor project progress to ensure timely delivery and budget adherence.,Assess work plans and schedule impacts, escalating as necessary.,Comply with enterprise technology delivery practices and standards.,Track major project deliverables and support initiatives for reducing time-to-market and costs.,Ensure operational, reputational, and intellectual risks are understood and minimized.,Maintain knowledge of competition, industry trends, and technology innovation.,Maintain high level of customer service.,Keep informed of technology solutions initiatives across TDBG.,Ensure full understanding of business requirements.,Prioritize and manage own workload and team members' workloads.,Support a positive work environment and ensure timely communication.,Work closely with other groups, sharing knowledge.,Establish and maintain open and effective communication with clients and team members.,Contribute to ongoing development of the team and business partners.,Identify and recommend opportunities to enhance productivity.,Participate in knowledge transfer within the team.,Establish effective relationships across multiple partners.
Undergraduate degree or Technical Certificate,Graduate degree, preferred,7+ relevant experience,Advanced knowledge and understanding of assigned business and bank technology standards (e.g., infrastructure, architecture, processes, applications, platforms, services),Knowledgeable of external competition, industry and/or market trends,Experience managing multiple teams and/or projects with increasing complexity and broad scope,Ability to work independently and autonomously in project and team management,Experience managing system enhancements, new releases or projects of moderate scope and complexity,Experience directly or indirectly managing/leading a group (<25) of IT professionals (e.g., developers, analysts, specialists, administrators and project managers)
Undergraduate Degree or Technical Certificate
37.5 hours/week
The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group, one of the largest banks in North America. TD provides a wide range of personal, commercial, and investment banking products and services to over 27 million customers globally. Headquartered in Toronto, Canada, the bank operates through key segments including Canadian Retail, U.S. Retail, and Wholesale Banking.
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