Manager, ServiceNow Technical Lead
Description
KPMG is seeking a dynamic Technical Lead for its national ServiceNow team within the Enterprise Solutions Practice. The role involves designing and implementing comprehensive ServiceNow solutions, assisting in client architecture design, leading implementation projects, coaching junior developers, establishing best practices, and ensuring timely project delivery. The position also includes supporting client pursuits, developing thought leadership, and configuring the ServiceNow platform based on client requirements.
What We're Looking For
Design and implement a comprehensive ServiceNow solution.,Assist in client ServiceNow architecture design.,Coach and support a team of junior developers.,Lead ServiceNow implementation engagement projects.,Establish and implement best practices for processes and configurations to enhance efficiency and effectiveness.,Ensure timely engagement management, delivering client deliverables on time, within budget, and with high quality.,Assist in client pursuits and proposal development.,Work with clients to assess current-state processes and tools, define ServiceNow requirements, and develop and configure the ServiceNow platform.,Support the team responsible for the implementation and administration of the ServiceNow installation, including managing system configurations, gathering and documenting user and process requirements, developing workflow customizations, and performing quality assurance testing.,Minimum of 3 to 5 years of experience with ServiceNow.,At least 2 years of experience in a technical lead role.,Proven experience in leading a team of direct reports and the ability to mentor junior staff.,ServiceNow certifications will be strongly considered.
Ideal Candidate
Bachelor's degree in Computer Science, Computer Engineering, or a related technical field from an accredited college or university, or equivalent work experience.,A Master's degree in Information Systems, MBA, or other related fields is an asset.,ServiceNow certifications will be strongly considered.
Minimum Education
Bachelor's Degree
Hard Skills
Soft Skills
Benefits
About the Company
KPMG LLP (Canada)
KPMG LLP is a Canadian limited liability partnership and a member firm of the KPMG global organization of independent member firms. It provides Audit, Tax, and Advisory services to public and private businesses, not-for-profit organizations, and public sector entities. With over 40 offices across Canada, KPMG leverages its deep industry knowledge to help clients navigate complex challenges and achieve sustainable growth.
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