Manager, Personal Financial Services (Future Opportunities) - Montreal Downtown
Description
This is a proactive talent pipeline role designed for future openings within the Montreal downtown region. The position involves leading and coaching a team of personal banking professionals to deliver superior customer service, drive business growth, and maintain operational excellence. The manager acts as a mentor to staff, ensuring they meet their performance targets while upholding the bank's standards and regulatory requirements.
What We're Looking For
Lead, coach, and develop a team of advisors and associates to achieve sales and service goals,Oversee daily branch operations and ensure adherence to compliance and audit protocols,Implement business strategies to grow the personal banking portfolio,Resolve complex customer issues and enhance the overall client experience,Foster a collaborative team environment and manage employee performance,Build and maintain relationships within the local community to drive business development
Ideal Candidate
Proven track record in retail banking and people management,Strong understanding of personal financial products and services,Knowledge of industry regulatory standards and compliance,Ability to lead change and drive team engagement
Minimum Education
Bachelor's Degree or equivalent professional experience
Hard Skills
Soft Skills
Work Hours
Standard business hours; may include evenings or weekends based on branch needs
Benefits
Special Commitments
Must be mobile within the Montreal Downtown region; Subject to a criminal and credit background check
About the Company
The Toronto-Dominion Bank
The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group, one of the largest banks in North America. TD provides a wide range of personal, commercial, and investment banking products and services to over 27 million customers globally. Headquartered in Toronto, Canada, the bank operates through key segments including Canadian Retail, U.S. Retail, and Wholesale Banking.
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